About the FAQ category
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1
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1830
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December 29, 2022
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Q: Should I use the conversion factors on the PurpleAir map?
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4
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3387
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March 14, 2024
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How do I download sensor data?
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3
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3338
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March 4, 2024
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Q: Why are my sensor's LEDs blue?
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0
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191
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January 12, 2024
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Q: My Zen LED's have gone dark. Did they fail?
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8
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1311
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December 31, 2023
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Can I request an invoice or quote for PurpleAir sensors?
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2
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785
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December 12, 2023
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Q: Can I use alternative power (solar and battery) to run a sensor remotely?
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4
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1504
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November 7, 2023
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Custom option of Data Processors [interval time] is 2 minutes. how to decrease this to 5 seconds
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0
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294
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July 23, 2022
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My Maps don’t report the same values?
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0
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298
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July 26, 2023
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Payment Methods
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0
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3516
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June 2, 2022
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Q: How do I log in to the PurpleAir map?
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5
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1895
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August 23, 2023
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Q. Does PurpleAir have an app?
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2
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7730
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July 30, 2023
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Can I create a personal map that excludes certain sensors?
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0
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442
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July 22, 2023
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Q: How can I tell if my sensor is not performing properly?
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2
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1787
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July 7, 2023
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Q: What is the PurpleAir map?
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8
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2434
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June 20, 2023
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Q: What hostnames and ports do PurpleAir sensors use?
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0
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1170
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April 20, 2023
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Q: What do I do if one of my channels is downgraded, reporting high, not working, or spikes erratically?
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0
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1521
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June 4, 2022
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Q: Can I calibrate my PurpleAir sensor?
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0
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2536
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June 4, 2022
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Q: How do the PurpleAir sensors differ, and can I mount them indoors OR outdoors?
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0
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1730
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June 3, 2022
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Q: Can I add a mesh screen to my sensor to keep out bugs and critters?
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0
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4306
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June 4, 2022
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Q. How many sensors are there in a particular area?
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0
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1442
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June 30, 2022
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Q: How many sensors should I install in my area?
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0
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2628
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June 3, 2022
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Q: Can I add data from non-PurpleAir sensors?
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0
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1357
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June 3, 2022
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Q. How to Request a Refund
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0
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885
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October 20, 2021
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Q: How do I view average rings on the sensor icons?
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0
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464
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June 3, 2022
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Q: How do I view different types of data on the PurpleAir map?
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0
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1124
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June 3, 2022
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Q: What does downgraded mean on the graph?
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0
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1076
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June 3, 2022
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Q: How do PurpleAir sensors compare to regulatory particulate matter sensors?
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1
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3280
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October 20, 2022
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Purchase Orders
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0
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686
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August 15, 2022
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Does PurpleAir ship internationally?
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0
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1028
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August 17, 2022
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